This privacy policy relates to the information we store about you as a Land Transactions Portal user.
We hold information about you on the EU General Data Protection Regulation (GDPR) lawful basis of 'public task' so that we can run the Land Transactions as a service to you.
We do not knowingly hold personal information on children under the age of 16. The Land Transactions Portal is not for use by children under this age.
We will email you if we update our privacy policy.
Your information
When you use the portal, we collect:
- your personal details including name, email address and the name of your organisation
- your IP address, and details of which version of web browser you use
- information on how you use our site, based on cookies and page tagging techniques
- any questions, queries or feedback you leave, including your email address, if you contact one of our team mailboxes
How we use your data
We use your personal information:
- to create your account on the portal
- to make sure your account works properly
- to send you service updates and notices
- in a customer relationship management tool to help us manage our obligations to you
- to send you important updates about any application you make through the Land Transactions portal and request any further information associated with such applications
- to assist us with data collection to improve Land Transactions processes
We do not share your information with anyone else.
When you apply for an account, we check:
- on the authority to act on behalf of the school
How we protect your data
We comply with the GDPR to protect your personal information.
We will:
- tell you why we need the information
- only ask for what we need
- make sure no one has access to it who should not
- only keep the information for as long as we need it
- not make it available for commercial use
Our staff are trained in handling information and understand how important it is to protect personal and other sensitive information.
When you close your account, we’ll:
- delete your personal information
- keep audit records of your user account activity for up to 6 years
If you want us to delete all the information we hold about you, email Land.TRANSACTIONS@education.gov.uk
Asking to see your information
If you want to see the personal information we hold about you:
- email Land.TRANSACTIONS@education.gov.uk to find out which DfE office to contact
- address your GDPR request to the data protection officer
There is no charge for this.
Sometimes we can withhold information, for example to protect national security.